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Agree or Disagree: The Role of Agreeableness in Decision-Making with Multi-Robot Teams
DescriptionWith the increase of human-robot collaboration, understanding its dynamics becomes crucial for improving teamwork. This study examines how robot agreeableness and presence of multiple robots influence users’ decision-making and perceptions using the Desert Survival Situation task. Forty adults participated in a mixed-design study, where the number of robots was a within-subjects variable, and robot agreeableness was a between-subjects variable. Participants selected survival items for a desert environment, with robots supporting or challenging their decisions. In Phase A, participants interacted with a single robot with 50% agreement. In Phase B, participants interacted with one more robot in addition to the same robot with 50% agreement, where participants were divided into two groups: one group interacted with a highly agreeable second robot (80% agreement), while the other group interacted with a highly disagreeable second robot (20% agreement). The two phases were counterbalanced. Results showed that participants were more likely to change their decisions when interacting with a team that included a disagreeable robot. However, participants perceived the team with an agreeable robot as having higher human-robot fluency and a better understanding of the team’s goals. Regardless of robot agreeableness, participants preferred two robots, with 11 participants highlighting the benefit of additional perspectives for better decision-making. The number of robots did not influence decision changes. These findings emphasize the importance of balancing robot agreeableness and leveraging team-based interactions in human-robot collaboration because using multiple robots inherently improves the collaborative experience, and the agreeableness of these robots significantly affects decision outcomes and team fluency.
Event Type
Late Breaking Results
TimeThursday, September 12th3pm - 3:10pm MST
LocationFLW Salon D