Presentation
Innovation and Technology Adoption in Community Hospitals: A Human Factors Based Investigation
SessionLBR4: Late Breaking Results
DescriptionHealth information technology has been shown to positively impact patient outcomes, efficiency of care, and reduce administrative errors (Alotaibi & Federico, 2017). However, Canada continues to have low health technology adoption rates, with the highest levels of technology adoption found in densely populated urban areas (Hamoni et al., 2021). Conversely, rural and community healthcare facilities face challenges due to insufficient resources and their remote locations (Kijsanayotin et al., 2009). We examined the perceptions, expectations, cultural nuances, and barriers to technology adoption at a community hospital in Ontario. Clinical staff who worked with four innovative technologies were surveyed using the Unified Theory of Acceptance and Use of Technology scale, followed by semi-structured interviews. Preliminary results indicate several drivers of technology acceptance and adoption: perceived value added to processes, potential for integration with existing technology, recognition of true needs by frontline staff, as well as a streamlined and personalized approach to change management. Additional analysis using the Functional Resonance Analysis Method and the Cognitive Work Analysis framework will allow for further discussion of these drivers and the identification of design requirements and recommendations for integrating these tools. These findings will bridge the gap between the development of innovative healthcare technologies and their acceptance, implementation, and subsequent adoption in lower resourced community health settings.
Event Type
Late Breaking Results
TimeFriday, September 13th9:45am - 9:55am MST
LocationFLW Salon B