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Attentional Entrainment Can Reflect Social Motivation in Multi-Team-Systems: Evidence From Laboratory Research
DescriptionAirport Operation Centers (APOC) are multi-team systems (MTS) in which a team of stakeholder representatives conducts airport collaborative decision making (ACDM) to mitigate adverse conditions (cf. Le Bris et al., 2021). We understand ACDM as a social exchange process in which perceived gains and losses influence the motivation to collaborate (cf. Kanfer and Kerry, 2012).

In a series of psychological experiments using a generic MTS model (cf. Coen & Schnakenberg, 2012), we examine how violations of social exchange principles during ACDM planning phases can manifest as motivational avoidance tendencies in subsequent ACDM operational phases.

We find that attention entrainments within teams decrease during operational task performance as a result of negative social exchange experiences.

We argue that in the current experimental setup, gaze entrainment metrics (a) provide an objective online assessment of how interpersonal processes drive the emergence of distrust in APOC teams and (b) predict uncooperative behavior in ACDM.
Event Type
Lecture
TimeTuesday, September 10th9:45am - 10:05am MST
LocationFLW Salon C
Tracks
Cognitive Engineering & Decision Making