Presentation
Graphical Features & Perceptions of Reliability
DescriptionThis study investigates how graphical features of system performance impact user-perceived reliability. Misalignment between actual and perceived reliability can lead to overtrust or undertrust, affecting user interaction with automated systems. We focused on how graphically displayed reliability information influences these perceptions. Features such as maximum, minimum, and average reliability, cumulative probability, and slopes were examined. Our aim was to see if any of these features closely align with participants' perceived reliability. This approach is novel, as it uses mathematical formulas in graphical form to explore their effect on perceived reliability and trust. Understanding these dynamics is crucial for improving human-automation interaction.
Event Type
Lecture
TimeThursday, September 12th2:10pm - 2:30pm MST
LocationFLW Salon I
Perception and Performance