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Exploring Physiological Responses through Electrodermal Activity for Evaluating the Impact of Universal Design Features in a Hotel Environment
DescriptionThis study explored the feasibility of using electrodermal activity to measure and contextualize physiological arousal linked to perceptions of universal design features in a hotel environment. Universal design aims to create inclusive spaces that meet the needs of and appeal to a diverse user base, exceeding accessibility requirements. To address the limited ability to evaluate UD elements, a mixed-methods approach was used, combining EDA and commentary to capture user responses.

In this study, 22 adults (14 young, 8 older) completed a hotel walk-through, verbalizing their perceptions of the environment to evaluate UD features. EDA was measured, and questionnaires assessed perceived stress and usability. Results showed that older adults had higher arousal yet provided more favorable usability ratings compared to younger adults. These physiological responses sometimes diverged from subjective feedback, illustrating the complexity of interpreting arousal's significance. The mixed-methods approach, integrating wearables, questionnaires, and commentary, provided deeper insights into user reactions.
Event Type
Lecture
TimeTuesday, September 10th11:35am - 11:55am MST
LocationFLW Salon D
Tracks
Environmental Design
Topics
DEI