Presentation
Trust is Contagious: Social Influences in Human-Human-AI Team
DescriptionTrust towards AI can be influenced by a second human teammate through trust contagion. Trust contagion is a person or a group consciously or unconsciously influencing other individuals’ trust in AI through social interactions via verbal and nonverbal cues. Our objective is to investigate the effects of trust contagion in human-human-AI teams. The study is a 2 (AI reliability: high vs. low, within-subjects factor) x 3 (confederate trusting: high, low, neutral, between-subjects factor) mixed-subject design. A team of three, consisting of one participant, one confederate, and one AI teammate, performed a ten-round trust-based game that requires resource allocation and joint decision making with their human and AI teammates. Results showed that people had higher trust in the AI teammate and performed better in the game when teaming up with high-trusting confederate. Our results suggested social influences from another human can affect trust towards AI.
Event Type
Lecture
TimeTuesday, September 10th1:50pm - 2:10pm MST
LocationFlagstaff
Human AI Robot Teaming (AI)