Presentation
57. The Impact of Communication Timing and Sequencing on Team Performance: A Comparative Study of Human-AI and All-Human Teams
SessionPoster Session 2
DescriptionCommunication is critical to team coordination and interaction because it provides information flows, allowing a team to build team cognition, which contributes to overall team performance. Recent advancements in large language models (LLMs) have enhanced AI's capability to mimic human-like interactions, however, issues remain regarding the timing and sequencing of these communications. Using data from a remotely piloted aircraft system (RPAS) task involving human-AI and all-human teams, the current study employed comparative analysis to investigate communication timing and sequence. Findings indicated that while all-human and human-AI team communication dynamics may differ in terms of timing, it is the sequencing of communicative messages that predicts team performance. In this way, the current study hopes these communication feature differences can provide feedback and suggestions for the future adoption of AI as a teammate in team training and team operations.
Event Type
Poster
TimeThursday, September 12th5:30pm - 6:30pm MST
LocationMcArthur Ballroom
Aging
Augmented Cognition
Children's Issues
Communications
Cybersecurity
Education
Environmental Design
General Sessions
Human AI Robot Teaming (AI)
Macroergonomics
Occupational Ergonomics
Student Forum
Surface Transportation
Sustainability
System Development