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BEGIN:VEVENT
DTSTAMP:20241014T203101Z
LOCATION:Grand Ballroom
DTSTART;TZID=America/Phoenix:20240910T115500
DTEND;TZID=America/Phoenix:20240910T121500
UID:HFESAM_ASPIRE - Presented by HFES_sess132_LECT528@linklings.com
SUMMARY:Using Patient Journey Mapping to Design More Equitable Maternal Ca
 re
DESCRIPTION:Lecture\n\nNicole Hicks (University of Toronto), Kristin Tully
  (University of North Carolina - Chapel Hill), Christopher Goodier (Medica
 l University of South Carolina), Sreenath Chalil Medathil (State Universit
 y of New York at Binghamton), Ayaba Logan (Medical University of South Car
 olina), and Myrtede Alfred (University of Toronto)\n\nPregnancy and postpa
 rtum represent a period of prolonged interactions with the healthcare syst
 em. Prior research has found that maternal care is fragmented and unrespon
 sive to individual needs, particularly for birthing people (BP) of color. 
 To examine BP’s experiences at different points during healthcare encounte
 rs, we used patient journey mapping approaches. Surveys and interviews wer
 e conducted to understand BP’s experiences with care access, continuity of
  care, and education during the prenatal, intrapartum and postpartum perio
 ds. Preliminary analysis has found positive and negative experiences regar
 ding interactions with healthcare providers and a lack of preparation for 
 medical interventions, respectively. The results can be combined with addi
 tional systems analysis to understand challenges impacting BP’s care exper
 iences to improve equity and patient experiences in maternal care.\n\nTrac
 k: Health Care\n\nTopics: DEI\n\nSession Chairs: Dominique Engome Tchupo (
 university of rhode island) and Aanuoluwapo Ojelade (University at Buffalo
 )
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